Privacy Policy

1. Introduction & Governance

ScentSL Maison Ltd. (“ScentSL,” “we,” “our,” or “us”) operates the fragrance archive website located at scentsl.com. We are committed to processing your personal data with transparency, integrity, and absolute respect for your rights.

This Privacy Policy explains how we collect, store, use, and protect your personal information when you visit our store, purchase our fragrances, or communicate with our maison.

2. Data We Collect (No Unnecessary Data)

We adhere strictly to data minimization principles. We only collect information strictly required to fulfill your orders and deliver exceptional customer service:

• Contact & Identification: Full name, email address, phone number.
• Delivery Information: Physical delivery address, city, and selected delivery zone in Sierra Leone.
• Account Credentials: Hashed passwords for direct account registration or secure OAuth tokens when signing in with Google.
• Transaction & Order History: Products ordered, payment confirmations, and delivery fulfillment status. Payment processing is safely handled through Monime; we never store raw credit card or mobile money PINs on our servers.

3. Age Requirement & Children's Privacy (COPPA & GDPR Notice)

Our products, content, and services are strictly intended for individuals aged 18 and older (or 16+ with consent from a parent or legal guardian). ScentSL does not knowingly collect, solicit, or market to children under the age of 16. If we become aware that personal data of a minor under 16 has been collected without verified parental consent, we will delete it immediately.

4. Third-Party Services & Audited SDKs

We do not sell, rent, or trade your personal data to third parties. We engage only trusted service providers bound by strict confidentiality and data protection agreements:

• Authentication: Google OAuth (Auth.js) for secure social authentication.
• Payment Gateway: Monime API for local and mobile payments.
• Media Hosting: Cloudinary for high-resolution product photography delivery.

5. Your Privacy Rights & Data Deletion

Regardless of your jurisdiction, ScentSL guarantees the following rights:

• Right to access and review personal data held by ScentSL.
• Right to rectify inaccurate or incomplete information.
• Right to request full account erasure (“Right to be Forgotten”).
• Right to unsubscribe from newsletter correspondence at any time via the link included in all our letters.

To submit a data deletion request, please visit our dedicated Data Deletion Request Page or email us directly at hello@scentsl.com.